Microsoft Office 365 - Private Account

### Warranty Policy #### Product: Microsoft 365 Account License **Warranty Coverage:** - This warranty ensures that the Microsoft 365 account license is valid and functional for activation at the time of purchase. - The warranty guarantees that the account license will activate successfully and provide access to all the features and services included in the Microsoft 365 subscription. **Warranty Duration:** - This is a checking warranty, valid only at the time of purchase and initial activation. - Once the product is activated and verified as functional, the warranty period concludes. **Warranty Claims:** - If the Microsoft 365 account license fails to activate at the time of purchase, customers are entitled to a replacement license or a full refund. - To file a warranty claim, customers must provide proof of purchase and a detailed description of the activation issue within the initial activation period. **Exclusions:** - The warranty does not cover issues arising after the initial activation. - The warranty is void if the account license is found to be used in violation of the Microsoft 365 terms of service. **How to Obtain Warranty Service:** 1. **Contact Support:** - Reach out to customer support via email or the provided contact form on the purchase platform immediately after encountering an activation issue. 2. **Provide Information:** - Supply proof of purchase and a detailed description of the activation issue. 3. **Resolution:** - Customer support will verify the claim and provide a replacement license or a refund within a specified period. **Additional Information:** - For any questions or further assistance regarding the warranty, customers can contact the customer support team. - The warranty policy is subject to change, and it is recommended to review the latest version on the official website or purchase platform. This warranty policy ensures that customers receive a valid and functional Microsoft 365 account license at the time of purchase, with provisions for immediate resolution in case of activation issues.